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Find a Location

The Moving Guys Marlboro has 1 locations, listed below.

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    Business ProfileforThe Moving Guys Marlboro

    Moving Companies

    Current Alerts For This Business

    Out of Business:
    On January 20, 2010, Paul LaRosa, Owner of The Moving Guys Inc. contacted BBB and stated the business ceased operations in October 2009.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers moving, packing & storage/warehousing.

    Business Details

    Location of This Business
    240 Boundary Rd, Marlboro, NJ 07746-1478
    BBB File Opened:
    3/27/2009
    Years in Business:
    14
    Business Started:
    12/11/2009
    Business Incorporated:
    2/1/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1967597 for this business, issued by US Department of Transportation (DOT)

    These agencies may include:

    US Department of Transportation (DOT)

    1200 New Jersey Ave, SE

    Washington DC 20590

    (202) 366-4000

    http://www.dot.gov

    BBB records show a license number of MC-696812 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

    These agencies may include:

    Federal Motor Carrier Safety Administration (FMCSA)

    1200 New Jersey Avenue SE

    Washington DC 20590

    (800) 832-5660

    http://www.fmcsa.dot.gov

    BBB records show a license number of 39PC00103101 for this business, issued by NJ Office of Consumer Protection - Regulated Business Section

    These agencies may include:

    NJ Office of Consumer Protection - Regulated Business Section

    PO Box 45028

    Newark NJ 07101

    (973) 504-6370

    https://newjersey.mylicense.com/verification/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Guy Moving Corporation
    • The Moving Guys
    Business Management
    • Mr. Joseph Russo, Owner
    • Mr. Richard Demarco, Owner
    • Mr. Larry Stewart, Manager
    Contact Information

    Principal

    • Mr. Joseph Russo, Owner
    • Mr. Richard Demarco, Owner

    Customer Contact

    • Mr. Joseph Russo, Owner
    Additional Contact Information

    Fax Numbers

    • (732) 462-5151
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    We hired the Moving Guys in February to move us from *********** ** to ************. It was a two day move and they required the items be left on the truck overnight. We took additional insurance to ensure we were covered for damages. We have two ****** Beds( one solid wood, one wood veneer ) that we had disassembled by the manufacturer. The Moving Guys only needed to wrap and move. Both beds were severely damaged. We called the Moving Guys and provided all necessary information to file a claim including pictures and estimates for repairs and/or replacement. We have been getting the run around and avoidance for months. Then they make us an offer of the price we paid for the insurance. Finally on June 20th they sent someone to our home from a furniture restoration company to inspect. That gentleman said one ****** bed (the veneer one) need replacement and the solid wood one could not be easily touched up, as it was severely gouged. Never heard back from the movers. No calls were taking from us by then or emails answered. My husband and I went to see them. Told no-one was available. Within 45 minutes of arriving home the furniture repair company calls to set up a repair. No contact was received from the moving company. Additionally I call them using *67 and miraculously my call is answered. They are avoiding taking our calls and/or paying the claim. We are out over $5000 in repairs for both beds. Additionally they moved a Norditrack bicycle that was also damaged.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    kim p

    1 star

    06/19/2024

    I recently picked up my items from the warehouse at The Moving Guys Marlboro location. They were kind enough to crate all until I had the means and money agreed upon to unbox and bring to another temperature controlled facility. HOWEVER- the agreed price was for ALL my items, NOT a select few. I am missing so many good pieces. I could not wait to get them back. Not only furniture, but decorative items, clothes, shoes, and my mother's coats to name a few. I stood in the owners office and cried to him about my mother's coats. He promised he would look. However, the owner went AWOL on my constant phone calls and emails. NOT until I had a lawyer send The Moving Guys a demand letter for everything I was supposed to get did *** write back and tell me they do not have anything else. I filed a police report as well but of course have no results from that either. I tried to be nice and patient. That gets you anywhere. This is the hand I am dealt. How sad and disappointing for me. If you want your beloved belongings taken care of and not thrown around or destroyed, and you want HONEST men to work with do NOT CALL THIS COMPANY. You will regret it.

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