Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Medal of Honor Moving Group has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMedal of Honor Moving Group

            Moving Brokers
            Multi Location Business

            Contact Information

            525 Route 73 N Ste 104

            Marlton, NJ 08053-3422

            Visit Website
            (844) 677-4836

            Customer Reviews

            4.58/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business is a household moving broker.

            Products & Services

            Medal of Honor Moving Group is a moving brokerage company that quotes and books customers for licence moving carriers nationwide. 

            Business Details

            This is a multi-location business.

            Find a Location

            Medal of Honor Moving Group has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              525 Route 73 N Ste 104, Marlton, NJ 08053-3422
              BBB File Opened:
              12/31/2019
              Years in Business:
              4
              Business Started:
              10/9/2019
              Business Incorporated:
              9/6/2019
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 3336312 for this business, issued by US Department of Transportation (DOT)

              These agencies may include:

              US Department of Transportation (DOT)

              1200 New Jersey Ave, SE

              Washington DC 20590

              (202) 366-4000

              http://www.dot.gov

              BBB records show a license number of MC-1064053 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

              These agencies may include:

              Federal Motor Carrier Safety Administration (FMCSA)

              1200 New Jersey Avenue SE

              Washington DC 20590

              (800) 832-5660

              http://www.fmcsa.dot.gov

              • US DOT: 3336312   MC: 1064053
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Thomas Brennan, Manager
              Contact Information

              Customer Contact

              • Mr. Thomas Brennan, Manager
              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/15/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              So I used this company to move my household from ********* to *******. I was given a quote telling me that the quote was for the entire household pick up, transfer and delivery. I signed and accept the quote and August 14 is when they picked up household. It is now Nov 15 and my household is being help by another moving company not Medal of Honor. How I know about this? When 3 weeks ago after making complaint to Medal of Honor that my household is still not delivered, I was told someone will contact me. Then here we are the guy name ****** reached out and he apologized about the delay. He said he will schedule the delivery and I informed him my availability is only weekends as I do work on the weekdays. He then said okay no worries, since its on us we will not charge you for rescheduling the delivery. And clearly I never scheduled it in the first place as they just reach out and asked me for availability. Agreed for Sunday, the truck came and driver didnt even introduce his name came out the truck and first thing he said we will not bring down your stuff until you pay me $3708 for delivery and reschedule fee. I didnt agree to the guy and I asked more questions what happened to all the payments I made. He then showed me a contract with a different company name. Made me scared and contacted Medal but they never answer my calls and the guy name ****** direct line. So since me and my kids been sleeping on the floor for months because they holding our stuff. I made payments to medal online with my costumer number for the amount of $3708. The guy then no you dont pay them you pay me. Then they refused to give my household stuff with clothes. Me and my kids have total 10 clothes we use since Aug of move. I contacted Medal and continue with the lie that someone been trying to contact me about delivery. And always making promises that they will reach out. But never did. I have all my text messages evidence about this matter and receipt. We still not get our belongings.
              Read More
              Read 7 More Complaints

              Customer Reviews

              26 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Monica C

              04/13/2024

              I am writing this email to say how highly disappointed we are in this company. As a veteran you came highly recommended and I chose to go with you.However, in the short of things our contract was outsourced to another company. The people who came to pack up our house were a family with children assisting.I've never heard of having to know EVERYTHING that you have in your household to pack up. And if you added anything more it will cost you. But let's move on. When they arrived with the truck, it was already loaded and then they added our things. From our home they took our stuff to a warehouse in ******** as they awaited a truck to transport our things. Upon receiving our things and unpacking we noticed all of our ************* clothes were not here. All of our excess paper products out of our 2nd bedroom are missing..paper plates,toilet paper, plastic *************** We are now down to our final boxes and they are NO WHERE to be found. We trusted you all with our life belongings. I contacted All Saints Movers LLC to inquire about our things and they said they will investigate. I will be filing a police report to report our things stolen. NEVER WOULD I RECOMMEND YOU NOR YOUR COMPANY. Your name is deceiving *****************************

              Medal of Honor Moving Group Response

              04/15/2024

              Dear *********************************,Im sorry you had such an unpleasant encounter with one of our Carrier's during your move. We try to make our customer's experience easy and professional, and we hold our company to a very high standard. In this case, we clearly fell short.Ive forwarded your complaint to management, as well as our corporate customer experience team. We will do everything we can to make sure this doesnt happen again.Once again, ********************, I apologize for our failure to serve you well. Thanks so much for letting us know. Your feedback is valuable to us.Sincerely,Client Services.
              Read 25 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.