ComplaintsforClan Servers Hosting LLC
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Complaint Details
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Initial Complaint
10/11/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The problem is clearly explained about illegal bussiness practices in my reveiw. The company is charging you a premium price for an online service (Gaming servers that are rented from the company), and then taking that service from you for thier own use on your money. Denying you access to your server while the employees play on your paid server is not a reasonable bussiness practice. On top of that, employees that hijack your server destroy, steal your items you crafted and obtained, and destroy and or deminish all resources that are supposed to be for future use in the game, makes so you can't play the game due to key resources missing or quality diminished to the point it is unusable to continue in the game. Note these occurraces only happen on the rented servers that you have allready paid for a month in advance so when you cancel the server cuase you can no longer play the game on the paid server, the company takes your money and uses the server for themselves.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.