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ComplaintsforPenwa LLC
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On March 6,2024, I ordered a bulk of Tombow tape refills and paid $296.44 for the order. Penwa charged my credit card, and I have yet to receive my order. I have purchased from Penwa in the past with no problem, but this time I am hitting a dead end. I have contacted them. Their website Phone number sends me to ******** not Penwa. I have emailed. No response. I received an email from ******* asking for a review of my satisfaction, and my review has been deleted and I receive no response. I would like to either receive the refills or a refund of my $296.44. It would be nice to hear from Penwa on why they have not responded. Please help me bring this dilemma to satisfaction. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.