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ComplaintsforHronich & Company
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back in 2021 **** Hronich did our ************************* State and Federal Taxes for my wife ******** and I. Early in 2022 we then received a letter from the *********** saying we underpaid by $800 because of an error in the filing by Hronich. In speaking with him we were told we could recoup the majority of the $800 through the ***********, but this will require re-filing, which he promised to do - and pay our $45 penalty.Over the next few months my wife and I tried to connect with Hronich on numerous occasions and either got no reply, or were told it was processed and it just takes time. During this period I also checked with the ** tax office numerous times and never found any sort of re-filling on our behalf.Last week, I spoke directly with Hronich, he assured me it was filled and would get back to me by the end of the day - which of course never happened. Since then I reached out to him twice more and got no response.Based on his error in our original taxes and his refusal to refile (then lying about it on multiple times), we are looking to recoup the $500 we paid for the 2020 tax filing and the $45 tax penalty he promised to pay.We would very much appreciate any help you can give us with this.Sincerely *************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.