Business ProfileforBill Leary Air Conditioning & Heating

In September 2023 Bill Leary installed a new HVAC system in my house. On December 29 I noticed it was leaking. Someone came to look at it, and the next day the office called to schedule an appointment for January 2. On January 2 they called to cancel because they 'didn't have the right guys' on the schedule to come. They rescheduled for January 4. On January 4 they sent ONE guy out to again look at the problem. He said two other guys were supposed to be there also but they didn't show. Told me the office would call me schedule yet another appointment. They did, and it was rescheduled for the next day, January 5. On January 5 guess what? They called and cancelled the appointment AGAIN. Said they can't reschedule until the following week! So it was rescheduled for January 9 (let's keep in mind these are work days so I have to take a day off from work to accommodate their schedule!). They did come out January 9 and said they 'took care of it'. On January 13 I saw it was leaking again, for the second time. Tech came out that day, looked at it, said the office would have to call to schedule yet another appointment. They came on January 15, and again, allegedly 'fixed it'. Today it's January 25 and I noticed it's LEAKING AGAIN for the third time. I also noticed that they left a mess behind in the crawl space where the system is. Called the office, they said someone will call me back and come out. Got a call about 30 minutes later (10:00 pm) and said they would come out tomorrow. So here we go again. Prior to this experience I used this company for YEARS to maintain my system. After this experience I will NEVER use them again. I am so beyond livid that I literally wiped out my entire savings account for this and they can't even provide me with good workmanship.