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          Find a Location

          Groupe SEB USA has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileGroupe SEB USA

            Cooking Utensils
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2199 Eden Rd

            Millville, NJ 08332-4060

            Visit Website
            (800) 769-3682

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            78 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Manufacturer and distributor of All Clad Cookware and Small Appliances

            Business Details

            This is a multi-location business.

            Find a Location

            Groupe SEB USA has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2199 Eden Rd, Millville, NJ 08332-4060
              BBB File Opened:
              8/7/1996
              Years in Business:
              70
              Business Started:
              1/1/1954
              Business Incorporated:
              10/1/1972
              Type of Entity:
              Corporation
              Alternate Business Name
              • Home & Cook
              • VMF Americas
              • Krups North America Inc.
              • T-Fal Corporation
              • WearEver
              • Krups Consumer Service
              • Rowenta Inc.
              • All-Clad Metal Crafters, LLC
              • Emerilware By All-Clad
              Business Management
              • Mr. Martine McNelis, President/ CEO
              Contact Information

              Principal

              • Mr. Martine McNelis, President/ CEO
              Additional Contact Information

              Fax Numbers

              • (973) 575-7522
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              78 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/07/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Received e-mail from ******** soliciting their cookware. Ordered item "1-quart pan listed and advertised as a 3-piece set consisting of pan, lid, and spoon". Even my paid invoice states the exact same too. When item arrive it was missing the "lid". When contacting ******** about the missing "lid" their reply was sorry we cannot send you a lid. It was an error on our advertising and it wasn't supposed to come with a lid. WOW...totally false advertisement and they will not stand behind it. How many other customers are they taking advantage of? If you advertise something and charge the customer for such, you should be responsible and provide them with what they purchased. Please look into it. Thank you so much.
              Read More
              Read 77 More Complaints

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ian S

              02/19/2024

              They are not as expected. No better than my far less expensive cookware. No response on trying to return cookware. *********************.
              Read 9 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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