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ComplaintsforIsdin
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Complaint Details
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Initial Complaint
06/06/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I submitted for a return due to a skin reaction I had for the item Actinica spf my order # ********** I was provided with a prepaid return shipping label tracking # ************ I returned the item and your returns department received it over a week ago and I received a generic email from a customer service representative named ******* stating you have a system issue and dont know when I will receive a refund which doesnt make sense to me because now Im being ignored by your company to process the refund I have opened a dispute for the amount of $64.12 for the item I returned because my emails are being ignored by the representative . The reference # to the emails is 00D580JlJY.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.