Business ProfileforMarrow Contracting and Flooring

I never received my order, or my money refunded to me for services that were agreed on. Communcation started off well during the designing phase, phone calls were returned, emails responded to. I paid up front for 2 sorority inspired trunks which are advertised on his page (I would never have reached out if I did not see them). I paid $288.90 in full and in total. I have pictures of precious work that was posted if they suddenly disappear. I was more than patient, always took an understanding stance regarding his excuses even though I was the customer. He constantly has a reason why the work was not finished yet. Examples of reasons are fire at the warehouse, daughter who was going to do the graphics on my trunk was very sick, etc. Never once did I become that mean customer nobody wants to deal with. After quite a lot of time that passed by, we finally set a time to meet halfway (me being in ** and his business being in **, we set a ************* to meet in ************, ** (note: I did pay for shipping with my order). The night before we were to meet, he called and stated he was in a car accident and the rental place did not give him a big enough car for my order to fit in (why wouldn't he ask for a big enough car). I said OK and he said he would make up for it and send my items at his expense. I've periodically asked about my order, and he stopped responding. Le's just say I've been waiting for my order since 2018. Not a good experience at all. Finally, I asked for my money back he stopped responding. Recently he may have seen my post on his business FB page, he messaged me and said let's talk. He has not communicated with me since and it appears I have been blocked from his page, because I cannot find it anymore. If he could not produce what I paid for whatever reason, I should have received a refund, no problems. I have pictures, emails and my receipt for payment.