3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jay K
1 star10/26/2023
I would give ZERO rating . Bunch of scam artists. They are just trying to to make money of you. They will say one thing before you sign the contract and then change everything up after you sign the contract. So get everything in writing. If you buy a business with existing NRS pos system make sure you get new POS system from them. Not pay $600 so called transfer fee and you still have s***** old system. For CEO your company just wants money.
National Retail Solutions Response
01/15/2024
Dear **************, We are sorry that you had a bad experience with NRS, NRS is based on our policy and according to the contract, for any questions, you can download your POS contract at any time. All the customers have the option to transfer the old POS from the owner or get a new POS with our current month's promotions with NRS Pay included. If you have any questions or if I can help you with anything further, you can reach us at our ************************** at ***************.Review from Red Apple L
1 star07/12/2023
The worse company I have ever had the experience of dealing with. Its honestly feeling like its not a real company. They just took my money in deposits from July 5th and stopped depositing the money and played dumb yesterday when we called and addressed them. The next step is going to be a complaint with the BBB to do an investigation against this company and the negligence. Ive got emails on emails to provide as proofNational Retail Solutions Response
08/30/2023
Dear ********************,We are sorry that you had a bad experience with NRS, our processor did a security review of your account, and causing a funding delay on your batches #** & #**. Once the review was completed on 07/24/**23, your money was successfully released on the same date. Thanks for your patience on this matter, we hope everything is working fine with our services.Please let us know if you need anything else.Sincerely,Quality Control Team LeadReview from Joe M
1 star12/07/2021
They were quick to set me up and get me the system. I have three pos systems with them one of my new location weve been open for a month that have 25k in credit and debit card sales they havent released to me. They wont tell me why emails back and forth they keep saying theyve escalated the matter and I get no response or answer.National Retail Solutions Response
08/30/2023
Dear ******,We are sorry that you had a bad experience with NRS, The funds were placed on hold due to ACH being rejected and once the bank account was successfully changed, all the funds were released on 12/07/2021.Your feedback is very important to us and helps us to improve, we hope everything is working fine with our services. Please let us know if you need anything else. Sincerely,
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