Customer ReviewsforIDT Corporation

This company deserves 0 review.It's 48 hours I sent money, the receiver can't cash, I cancel the transaction and can't not have a refund. **************** is totally absent, support team takes days to respond.Please BBB, I invite you to ban this business in the ***. They are scammers and have no reason to operate in this country.

Hi ******,We are sorry to see that you have given us a 1-star review. We would like the opportunity to provide you with some support with the issue that you may have experienced.Please email us at ******************************** and we will work with you to find a suitable resolution.Regards ******

Beware, everyone!!!! I used the Boss revolution app to send money on December 1, but my recipient has not received anything 30 days after the transaction. They promised to contact the bank when I called them on the 3rd day of the transaction, and since then, I have called over 6 times hearing the same story. I later realized that the transfer was routed to a current account instead of savings. The big question is "How can one account number exist for both savings and current accounts?" I tried a similar transaction with ************* knowingly selecting a current account instead of savings and the transaction was declined immediately flagging that such an account does not exist. Please make sure you're sure of the recipient's account type before sending your money, otherwise, it will go to Boss revolution's fraudulent dummy account!

Hi *********,We are sorry to read about this experience. Please note that an ******** account has been created for the beneficiary to receive and withdraw the funds from. Please email us at ******************************** and we will provide you with the account number and your beneficiary can go to any UBA branch to access the funds. We look forward to hearing from you shortly.

Hi *********,We have emailed you with the details that you are waiting for. Thank you for your time and patience while we worked to resolve this issue for you.Please let us know if we may assist you further. We look forward to your updated feedback and rating.Regards ******

Wanting to charge me a different price than quoted. I asked speak to someone higher up than the supervisors I supposedly spoke with and when asked for corporate office number or email was told they couldnt give it out on a small matter as this which is c*** Ive been in the retail for long while and told them they had to honor what they quoted and again said they could if we got the pro plan but my boss only wanted the customer tab and it was quoted by ***** at $9.95 and now theyre wanting to charge me $***** . Yes its only three dollars difference but its way I was treated from the beginning. I stayed on phone for two hours the first time trying to get someone to speak to about getting this program. From 1:00 pm till 3:00pm being transferred from promotion department speaking to **** then *****, then ***** then **** to Mariona to two people saying they were the supervisors and still being told we could get pro plan or cancel the customer tab but if kept then were going charge you the ***** to have it. This is like price gauging in my book I know if someone comes in here and I quote a price but the sticker says something lower I am required to give to that person for that lower price. These people didnt want to hear that they were wrong and correct the problem other than charging the ***** or dropping the tab we want to have and communicate with our clients who come into our store. Theyre rude inconsiderate people at this company and there needs to be changes before more bad reviews are written and people start dropping them which Im hoping my boss will when our contract is up with them.

Hi ****,We are very sorry to read about your negative experience and we will email you so that you may provide us with further details and we will locate your account and do what we can to assist and resolve this matter for you. Regards ******