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ComplaintsforMark Lindsay & Son Plumbing & Heating Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On September 26, 2022 I had repair work done to my furnace. A part had to be replaced at a cost of $206.00.The part was covered under warranty by the manufacturer Trane. Lindsay did the repair work and I paid for the full cost. Lindsay told me that they had to submit the warranty cost to Trane and when they receive payment from Trane, they would send me a check for $206.00. For 4 months Lindsay told me that they haven't heard back from Trane. Finally I resume that they heard from Trane and told me that a check has been sent to me on Febuary 28. So far no check. I emailed Lindsay and ******* Lindsay told me to give it another week for the check to arrive. I am starting to feel that Lindsay was delaying the entire process. I hope you can rectify this matter.Thank you ***********************Business response
03/24/2023
The refund check was issued and mailed to ****************** on February 28th 2023 to his home mailing address which was confirmed with him before the check was mailed.Customer response
03/25/2023
Complaint: 19555876
I am rejecting this response because:
Regards,
***********************
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Contact Information
21 Union Valley Rd
Newfoundland, NJ 07435-1648
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.