Business ProfileforMcGuire Automall

Took my 2020 Buick encore GX in for service for a check engine light on July 5. Made the appointment the previous night as soon as the light went on after two hours of work on my car, I was informed that my car was safe to drive, and I can come back in 2 to 3 weeks when the parts that are back ordered have been received. The issue seemed to be with the turbo charger, a specific valve, etc. 2 miles later, while driving on Tonnelle someone was screaming at me from an intersection that my vehicle was on fire. My vehicle had caught fire and was totaled due to negligence from this dealership. The service manager arrived at the location of my burning vehicle within 10 minutes. What really bothers me is how the situation was handled from here on out. Despite being put through this, I still wanted to go ahead and get myself into a new Buick, because I loved my car. *******, the finance manager, when asked what I needed from them, and I told them I just needed to be in a new vehicle (not an encore gx, for obvious reasons) and at my same payment she said simply thats not possible. So for somebody who decided to try and work with the dealership, give them every opportunity to reconcile the situation, and remained what I would consider reasonably calm during this whole ordeal, they were 100% unsympathetic, and did not acknowledge their negligence.The only bright side of this dealership would have to be ******* the one salesman who tried to help me prior to my vehicle catching fire, and ******** in the service department, who was always attentive and kind.I strongly recommend buick of ****** before this dealership seeing that theyre a lot more honest and helped me with leasing my GX 3 years ago.