ComplaintsforAuntie Anne's
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Complaint Details
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Initial Complaint
12/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Old stale dry rock hard for was given to me, it was inedible. I bought 2 hot dog cups and 2 chicken cup for me and my kids and my family and we all took a few bites and I threw up and the rest we threw away.Business response
12/20/2023
Dear *************************,
I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway /Auntie Anne's experience.At Subway / Auntie Anne's, we often promote different products in new, creative ways in order to keep things fresh and appeal across ********* spectrum of our loyal customers. I appreciate your feedback and the time you took to share your point of view. I apologize your last visit did not meet your expectation. I have shared your feedback with my team to improve our customer service.
You will receive full refund of Pretzel Dogs and Chicken Wings order or you can order Any footlong sandwich and pretzel of your choice. Please bring this letter as confirmation and show it to staff member at register.
Thank you for being a loyal Subway / Auntie Anne's customer and we look forward to serving you again in the future.
************************* Owner
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2100 88th St
North Bergen, NJ 07047-4709
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.