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ComplaintsforBerry and Sons Paving and Masonry
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Complaint Details
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Initial Complaint
03/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
**** ******************** stopped by asking to do the driveway. He noticed the front ****** had a few loose bricks and said for $1,200 he would fix them, so I agreed. The next day, he and a worker came by to start the work and ask for cash at the end of the job and then **** left leaving the worker to do the job. Later in the **************** after talking with the worker said they need to remove a second layer of bricks to do the job correctly for additional cost of $1,300. I agreed, knowing that to do the stoop correctly, this was the correct way and it was going to be a 2 day job and not one, which made sense. Based on the work I was watching, the worker was doing every thing correct. Near the end of the second day, most to the stoop was almost done and then a whole bunch of workers along with **** and his brother came to finish the work. It was looking good from the Left side and ask again for $1,000 to coat the driveway to make it nice looking, since I was selling the place, so I agreed. Again they wanted 100% cash at the end of the job, which I did not have. They begged me for it, so I reluctantly agreed and went to the bank to get it. By the time I got back they where finish and leaving, so I gave them the cash. It was nightfall. The next day when I looked at the stoop, step four was 2 inches shorter on the right side then the other 6 steps. The left side looks normal. They also left the tar buckets and tar stains on the walk way on both sides of the driveway. My complaint is for them to fix the stoop and clean up the tar stains. I did call multiple times on different numbers and they kept saying they would come but no one yet. I was also suppose to get a 2 year contract for any issues that might come up and never got that either.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.