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ComplaintsforMamroud Realty Co LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unresolved
***** Mamroud refused to return my security deposit (in the amount of ******** plus interest) falsely accusing me of destroying his blinds, cutting up his carpet. First he wrote a check for ******** and when the ladies at REMAX showed him the before pictures of the condo he added another ******. With no explanation he refuses to give me my ****** plus interest for the ********. I do have a video of the condo after I moved out.Business response
05/24/2023
I'm responding to your letter of complaint from *********************** I received May 16,2023***** left the apartment with broken verticals in both the bedroom and living room.She also left the carpeting extremely dirty, beyond having a cleaning service come in to clean.I had to replace the flooring.I only charged her $200.00 and the damage she left behind cost much more than that.I felt bad for her and didn't want to incur too much cost to *****, so I only charged her $200The repairs cost me approximately $1,400.00I can send you pictures if you would like.Thank you,JacobMamroud RealtyCustomer response
05/26/2023
Complaint: 19974208
I am rejecting this response because: Jacob Mamroud is a liar, cheat and a thief.I stand by my complaint submitted to BBB and have a video to prove how I left the place. He was suppose to inspect the condo after I moved everything out but when the time came he was nowhere to be found, according to one of the ladies at REMAX. The ladies at REMAX knows that I left the unit in better condition than it was when the agent showed me the unit.I don't need him to feel sorry for me just give me my ****** plus interest on the ******** back according to the lease agreement.Shame on you (***** Mamroud) for trying to steal money from a senior citizen.
Regards,
***********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.