ComplaintsforGuru Palace
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Complaint Details
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Initial Complaint
11/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
we paid **** dollars when we were promised 25$ per person for 150 people. the owners lied to us about the over all price. Another bad thing that she did is she lied to me that servers were included in the final bill of $25 per person but then we called to confirm one more time before my event About the servers she told my husband that I had threatened her and lied to him because this was not true creating a huge issue between my husband and me. Also on the day of my wedding reception my Caterers Wanted to use the kitchen and she charged us another $500. Before doing this she was very rude to my sister and told her out of spite and anger that she will swipe my sister's card 10 times which was a direct threat. My sister said to her this is not good customer service and the lady said as well as the man who was there said we are not here for good customer service therefore they do not care about the customers they are serving. We employ you please shut this place down They are scammers and horrible horrible people.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.