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Find a Location

RWJ Barnabas Health has 1 locations, listed below.

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    Business ProfileforRWJ Barnabas Health

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 903 2 Crescent Place P O Box 903, Oceanport, NJ 07757-0903
    BBB File Opened:
    5/26/2022

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/11/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Acct #: ******* In September 2022 I went to urgent care in ************* ** for intense groin pain and swelling. I was told I needed to go to the ** for an ultrasound, that night.I went to the *********************** Hospital ** and upon checkin was asked if I had insurance. I replied "yes" because I believed I did. Upon receiving my bill for care, I discovered my insurance was *only* for doctor's offices and I had zero facility coverage (which an ** falls under). I asked the hospital to rebill me at the uninsured rate. I know how hospitals work--when patients come in with no insurance, they are billed at the standard rate, but when you have insurance, the bill is at a highly inflated rate, because insurance companies will fight charges and only pay a percentage of the bill in the majority of cases. That way the hospital makes money on insured patients as well.In my case, I was billed at the "insured" inflated rate, but did not have coverage--I was screwed and the hospital should have (and is fully capable of rebilling at the correct, uninsured, rate). This latest bill for $765 first appeared in Nov 2023 (14 months after the ** visit!)I have called 9 times over the last year and a half and requested 4 different List of Services provided, but have NEV** received one. I just checked my mail and the latest bill has been sent to collections now. This is such a huge scam on so many levels. **************** was repeatedly unable to even answer my questions, the supervisors who were supposed to call me never did, I never received a receipt or list of services rendered, just top line item bills. I received an ultrasound, doctor's examination, and then antibiotics prescription. My total bills to date have totaled over $4,000. as far as I'm concerned, RJ Barnabas is a sad excuse for a hospital run by thieves and thugs.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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