ComplaintsforDonnie's Dresses of Union LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/24/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had order a dress with matching hat. Donnies shipped had the dress and hat to the wrong address. I have called several times to request another dress ( different dress since Easter is over) and each time I'm told someone will call back. I have sent several emails requesting a different dress ( without hat) but have heard nothing.Initial Complaint
03/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Designer church suits has the merchandise and they received within the normal return time but they refuse to return my monies of 139 dollars and some change. I have been fighting with them for months and I have even spoken with the owner and he was meaner and ***** than his employees. He told me that he was a pastor and that he had plenty money and he was not going to argue over a few dollars but here we are. He lied and told affirm that they received the merchandise but because it was sent to the wrong place that was a breech of returns so he was not going to return the funds and because he told that lie affirm said that they could not help mer. so affirm has their funds designer church suits has their merchandise and I the customer has nothing. Every one I come in contact with I tell them my story with them and allow them to make their decision on doing business with them. I can tell you for sure that I will run if I even hear their name being spoken. What is so sad is they acknowledge that they have their merchandise and no one seems to be able to make them refund my monies. I even went back to the post office where I paid to return the merchandise which was over 11 and the man said without a doubt they have it and it was sent to the correct address. All I want is my money and to never ever hear of these crooked folks again.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
9 total complaints in the last 3 years.
2 complaints closed in the last 12 months.