Business ProfileforKing Spa

They are falsely advertising services and I felt like they treated me differently because of my race. I had a Groupon for a weekday general admission for $44. I came in Friday night at 8PM. They tried to tell me their admission fee was $70. They wanted me to pay the difference, even though I had a Groupon already paid for and the count Friday as a weekday. Then to make things more misleading; on their website is states general weekday admission is $39, which is cheaper than the Groupon I had purchased. When I pointed that out, they told me to go purchase of their website instead! I noticed they also had a sign up for twighlight admission hour rates (after 7PM) weekday rate: $50 and weekend rate $60. So I said J was okay with paying a difference based on the twighlughy hours rate since it was already 8:15 PM at that point. Then the manager was disrespectful and continued to berate me by saying you think you can pay what ever you want and you think you can set the prices, but I set the prices and my word is final!! He embarrassed me in front of all the customers. The two King Spa reps behind the counter were snickering and laughing at me and how the manager was yelling. It was incredibley disrespectful, I was in tears and told him I had the worst week ever and really needed this spa day for myself and I am wiling to pay a fair and reasonable difference. He continued to wave his hands and yell at me that I can either pay the $70 or go find another spa. I recently fell on difficult times and this was one of the most degrading experiences of my life. They arent even a clean spa. There is mold and mildew in their womens steam room. I hope they replace management and learn to treat their paying customers with dignity and respect. You never know what someone is going through and coming to a spa should be a place you find peace not humiliation and anguish.