Business ProfileforOradell Animal Hospital

My **** year fur baby was taken with an appt toOradell Animal Hospital in *******, ** on 1/2/24 due for vomiting and loose stool. Dr had blood work done and said that his blood work said pancreatitis reading and it might be only due to throwing up and stool issue. He was given meds for nausea, etc and sent home. He had stopped throwing up, but stool still loose. He didnt want to eat or drink water and was taken back. On 1/7 - Another Dr said he was severely dehydrated and confirmed he had gastritis and pancreatitis. Dr recommended hospitalization for 1-2 days. He only stayed 1 day and another Dr said he ate a little and might do better at home due to him being a finicky eater. On 1/8 discharge -My husband carried him home and I feed him his favorite boiled chicken. He ate it quickly as he did before being ill. The next day he continued not eating or drinking water. My husband feed him water with a sippy cup, gave him his meds and tried feeding him often. This place never told us the severity of his illness. We paid over $500 first visit - for an under diagnosed condition, hospital stay over $4,000. My baby was in severe pain and dying. His urine became orange and stool black. Every time something was unusual with him my husband called the hospital for advice. The day he was passing, my husband called them and they said to bring him in. Also, the receptionist told my husband was he looking for a miracle. That day he barked three times in agony, his tongue came out. He passed on 1/11/24 without the care he should have had due to being the best fur baby in the world. I cannot get this devastating imagine out of my head. He was going to be 19 years old on 2/9/24. These individuals at this hospital do not deserve to treat anyone medically. I pray for better days, despite this has torn a piece of my heart. Thank you *********************************

********,First and foremost our deepest condolences on your loss. We offer medical support and make treatment recommendations based on a patient's condition. We did offer several options to you, however I will not be able to discuss those on such a public platform. It is however ultimately up to the pet owner on how they want to proceed. I am sorry to hear that our receptionist made a comment to you and we will look into that internally to address it. We are sorry for your loss of ******.