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Find a Location

UFC GYM Paramus has 1 locations, listed below.

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    Business ProfileforUFC GYM Paramus

    Fitness Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    49 E Midland Ave, Paramus, NJ 07652-2920
    BBB File Opened:
    11/2/2022

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    UFC GYM Paramus *****************************, Paramus, ** ***** So I signed up back in November 2022 for the champion membership, the contract was agreed on a monthly payment of $150 month. I never got charged till this month for $842.05 on March 13 and ******. Which doesn't even make sense because that's how much the whole year would cost. I've been very patient trying to call multiple times saying they will fix the problem but they never do.First of all my credit card was charged without any notice or warning beforehand, they charged it randomly one day. Second I believe the contract was voided since we agreed on the contract on a month-to-month basis back in November and I was charged a huge lump sum in March for the first time. (That was the first transaction ever)I asked my lawyer about this and he said "If the contract specifies that you would be charged monthly and the gym failed to do so for six months, then they may have breached the terms of the contract. If they then charged you a lump sum without prior notice or consent, this could be considered improper or illegal, depending on the specific terms of the contract and applicable laws.In general, businesses are required to provide notice and obtain consent before charging customers for goods or services. If the gym failed to provide you with notice and obtain your consent before charging you a lump sum, then this could be considered improper or illegal."Look, I like what the *************** stands for, I'd like to get a new membership at a new gym since the Paramus gym doesn't know what they're doing. Also, I don't want to charge back with my credit card company to keep a good standing with the *** GYM.My hope is to get a refund and for them to void the contract so I can sign up at another gym. Thank you

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Mel. A

    1 star

    07/18/2023

    Signing up with UFC Gym Paramus was once of the worst mistakes I've made regarding Gyms. The experience financially was a nightmare. When I signed up they told me it was a 12 month membership but fail to mention the auto renewal after that period. I called several times after attending a few times to cancel my membership. First, I was told ok and then told I had to go in and sign a form to cancel. At the time, I was traveling for work and was told I still had to go in. They continued to take out monthly payments thru my bank account. I've learned never give them your bank account (only credit cards!) I tried to stop payment thru my bank but because they had my bank account they still taped in to take out money. After a year, they still took out money and membership dues! I went in to cancel and sign and then received a notification from another UFC Gym that I never belonged to. ******************************** that my account was critically passed due and membership would be canceled ... even though I had already canceled with the gym I signed up with in Paramus (single location membership). They said they would take action against me for non-payment with my membership in Westwood ..EVEN THOUGH I NEVER SIGNED ANYTHING FOR THAT GYM AND MY MEMBERSHIP WAS ALREADY CANCELED!!!! My membership with Paramus was up-to-date since that had my bank info. I'm in the process now to try to get rid of anything to do with this gym. Stay far away from signing up with this gym. It is a horrible financial experience and should not be.

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