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Find a Location

Bergen New Bridge Medical Center has 1 locations, listed below.

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    Business ProfileforBergen New Bridge Medical Center

    Health

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    230 E Ridgewood Ave, Paramus, NJ 07652-4142
    BBB File Opened:
    11/29/2005
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/11/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Didn't receive notice of rights on October 5, 2022 in the evening, but the admission date by the medical center for emergency department has the date one day ahead, in October 6th.I have proof to prove it.I made a quick phone call about something, sounded pleasant, and the next thing you know is that I had several officers come by my residence when I had no medical or psychological conditions to base on, so someone at the police hq may have pulled an earlier admission rate, dating back several years in 2017 for Behavioral Health.My discharge paper with an explanation had me discharged with some episode, which triggered just a day, not a week based on a senior neighbor's constant complaint of my perceived sexual orientation. However, she is under a lease and has urges to complain about me to her guests in the hallway. There are two other people with her. Additionally, she is confused with just ***** vs. ******** (not my legal name), even someone close to me knows that she doesn't know my legal name, never asked me in person.Lastly, my complaint is no notice of rights given to me in the emergency room. I need legal help with why the officers disobeyed an ordinance disallowing them in the hallway and unnecessary medical services, especially transfer to forensic unit (inpatient) without probable cause from police. Please have them mail me the notice of rights, and contact hospital ombudsman, especially have public defender (Pal. Park) involved if he needs to assist me. I have a grievance to file in 2017 and 2022, no medical examiner taking my complaint by e-mail.There are two psychiatrists that overprescribed and misdiagnosed that I need legal representation. I have loss of wages, and have my accounts to be mostly, all closed due to their breach of care towards me.Please reach out if in need of more information to yahoo e-mail address.Have a good day.Best regards,Ms. *****************

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kenia P

    1 star

    10/17/2023

    Terrible place, Dr. ****** he does not know what he is doing, he does not speak with the family members. He take decision without let the patient know. He threatens people that if they don't take their medications he will have them locked up for weeks, it is not professional. They are rude with the patients they dont let the patients speak for their rigths. The doctor is violating many rules, human resources should check what is really going on there.

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