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Find a Location

Midea America Corp has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midea America Corp

      300 Kimball Dr Parsippany, NJ 07054-2181

      BBB Accredited Business
    • Midea USA

      20 N Martingale Rd Ste 160 Schaumburg, IL 60173-2427

    • Midea America Corp

      1201 East Bell Street Bloomington, IL 61701

    Business ProfileforMidea America Corp

    Wholesale Major Appliances
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 113 Customer Reviews

    Customer Complaints

    281 complaints closed in last 3 years

    106 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/26/2019

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business is a distributor/wholesaler of appliances: washer, dryer, dishwasher, refrigerators, A/C's (window, thru the wall, mini-splits, floor units), dehumidifiers, wine coolers, freezers, vacuum cleaners, kettles, rice cookers

    Business Details

    This is a multi-location business.

    Find a Location

    Midea America Corp has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midea America Corp

        300 Kimball Dr Parsippany, NJ 07054-2181

        BBB Accredited Business
      • Midea USA

        20 N Martingale Rd Ste 160 Schaumburg, IL 60173-2427

      • Midea America Corp

        1201 East Bell Street Bloomington, IL 61701

      Headquarters
      300 Kimball Dr, Parsippany, NJ 07054-2181
      BBB File Opened:
      8/14/2013
      Years in Business:
      20
      Business Started:
      12/11/2003
      Business Started Locally:
      2/13/2013
      Business Incorporated:
      12/11/2003
      Accredited Since:
      11/26/2019
      Type of Entity:
      Corporation
      Alternate Business Name
      • Midea America Corporation
      • Eureka
      • Comfee
      • Pelonis Appliances
      Business Management
      • Mr. Kurt Jovais, President
      • Mr. John Reynolds, Director
      Contact Information

      Principal

      • Mr. Kurt Jovais, President
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      281 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This is a complaint against Midea, parent company of Eureka *************** I am the owner of Gorilla Cleaning and ******************* based in ************* and over the past 3 years I have purchased at least a dozen Eureka Mighty Mite vacuums for use by my workers. Sadly, the connector wands are no longer made with quality as they are now made of thin, light gauge plastic that is very flimsy and has this poor quality has caused injury to the wrists and hands of several of my workers due to the connector wands bending, flexing and or snapping apart. On 6/11/24 my office manager ************************* spoke with ******* from Eureka **************** and ******* did confirm that the company has received many complaints about the poor quality of the connector wands. I am requesting that the company advise me as to what corrective action the company is taking to correct this defect in quality and I remind the company that complaints such could lead to legal action against the company.
      Read More

      Customer Reviews

      113 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard M

      1 star

      06/22/2024

      Purchase a midea freezer from appliance liquidators in **********************Had freezer for 9 months compressor went out lost about 500 dollars worth of food.called midea for warranty claim,gave me a case number told me to wait for approval it would take one to two business days.Called after 3 days said it was approved and then disapprove I asked why they said that they couldn't honor the warranty because I bought it from a discount appliance store I would not buy a midea product, customer service is no good I'm out 700 dollars I have a boat anchor company products are no good Chinese made like everything

      Midea America Corp Response

      06/24/2024

      Thanks for providing your review. We're very sorry about this issued you've faced with your Midea refrigerator and the warranty. Items purchased from a "liquidator" typically do not carry a warranty, as these items are previously used or are considered second-hand. We will review your case to confirm our support team has correctly resolved the case. Again, we're very sorry for any inconvenience.

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