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Review from Lynn M
1 star09/17/2023
I bought one tub of City Beauty Sculpting Cream after watching their video and having read other complaints, I see that there is no expiration date. But my main problem is that I only ordered one tub to try it, but they sent and charged me for three tubs. They said I did order two extra tubes when I called them. Not true. I didn't order two extra tubes but that is what I got. In addition their method of application was absurd, saying to apply a quarter sized amount to your face whilst lifting your face upward. That's ridiculous. They also had taped to the tub, what looks like a tiny coke spoon. I don't know what that is for since it certainly wouldn't hold a quarter sized amount which is what they say you should use. I will contact them to get my money back. Hopefully that will happen
New York City Beauty Supply Response
09/18/2023
I believe this customer is reviewing the wrong business because *** Beauty Supply only sells to distributors and suppliers with valid tax ID numbers, and we have a $750.00 minimum order making it impossible for a consumer to order one product. We also have no products under "City Beauty" brand, nor do we produce videos. This can all be verified under the terms and conditions on our website www.newyorkcitybeautysupply.comNew York City Beauty Supply Response
09/18/2023
According to the item described, the company whom the complaint should have been lodged against is www.citybeauty.com
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