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          Find a Location

          American Standard - LIXIL Americas has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAmerican Standard - LIXIL Americas

            Building Materials
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            30 Knightsbridge Rd Ste 301

            Piscataway, NJ 08854-3948

            Visit Website
            (855) 815-0004

            Customer Reviews

            1.13/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            111 complaints closed in last 3 years

            44 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 149

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers building material for bathrooms, light fixtures, tub & showers and kitchens.

            Business Details

            This is a multi-location business.

            Find a Location

            American Standard - LIXIL Americas has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              30 Knightsbridge Rd Ste 301, Piscataway, NJ 08854-3948
              BBB File Opened:
              4/3/1989
              Years in Business:
              149
              Business Started:
              1/1/1875
              Business Incorporated:
              4/23/2008
              Type of Entity:
              Corporation
              Alternate Business Name
              • American Standard Brands
              Read More Business Details and See Alerts

              Customer Complaints

              111 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Installed an American Standard shower base about two years ago. Ive try least six months the finish keeps getting duller. Over the last couple of months the shower base just keeps getting more stained. All the warranty department says is clean it with S*** and Span. I have tried to explain that I have cleaned it and nothing is working. My tile grout remains white, I have a tub and another shower that remains as white as when they were installed. They initially tried to say I had minerals in my water. But yet I have no issue with anything else including the white grout. The shower looks horrible after I spent $15,000 on this bathroom. They would not even assign a case number and the customer service rep would not take my call. She did not even respond to let me know that she sent it to a supervisor. Then responds to tell me that the supervisor agreed that I need to clean it with S*** and Span. Like I am an idiot.
              Read More
              Read 110 More Complaints

              Customer Reviews

              23 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Sammy K

              04/02/2024

              I have a faucet which is cracked on side and leaking and is with a lifetime warranty, and the company American standard will not replace my faucet. I sent the picture and a video showing the defect product under life time warranty. This company is a fraud, Life Time Warranty means life time warranty period, This is fraud company.Case # ********
              Read 22 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

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