ComplaintsforC. J. Scotti Services, LLC
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Complaint Details
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Initial Complaint
10/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
************************** Services put a roof on my porch on December20,2013 at a cost of $1,043.25, contract number *****. The roof did not pass inspection citing that the wrong type of shingles was used. Mr. ********************** told me he would correct the matter, but never did.This August, during Hurricane ****** the roof leaked into my living room. After a few calls Mr. ********************** sent someone to assess the damage. Since then none of my phone calls or texts have been answered. I even sent a letter on September 28 requesting an answer.The estimates I received from other companies cite the wrong shingles which rotted the roof and in turn a section of the adjoining roof which Mr. ********************** also installed on July 9,2015 contract number ***** as the problem. ************************** Services LLC, **************************************, phone number ************.Business response
10/25/2021
Ihope i am doing this correctly as this is my first BBB complaint in 28 years i am doing business. Yes i am familar with this issue. I have to go back 10 years or so but i just received a call last week from ******. And ***** from our company has contacted ****** the very next day. And she has been scheduled for inspection-Estimate either that was yesterday,today, or maybe tomorrow. We have not been in non compliance. Well , Not as of yet. Let me speak with ***** first thing in the morning to confirm what i am saying is true.Tell us why here...Customer response
10/26/2021
Complaint: 16039839
I am rejecting this response because:no one named ***** ever contacted me or came to my house. **** came to my house about a week and a half after I called Mr. *********************** **** told me he would send me an estimate, hopefully that night. He never did.
Regards,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.