ComplaintsforMarmalade & Mobile Vet
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/12/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
My pet is under the care of the vet Dr. ****** in this company , spending some time in *********** , were my daughter lives . Requested refill on her regular medications and refill and it was denied . Why ? I am still a resident in ** and she has always refilled her medications and I offered to pay shipping costs and the usual price . My pet is under her care and needs her daily medications , very unprofessional and rude denying my pet daily medications refill , please help.Business response
07/18/2024
**************' pet needed a recheck with cardiologist for drug refills. *******************************, VMDCustomer response
07/18/2024
Complaint: 21977994
I am rejecting this response because:
Why did she stopped giving my pet her medication ?? that she always gave her ? Was it because I stopped seeing her best friend ********************* ? . You as a licensed professional has the obligation to serve your regular patients regarding of there sentimental life or marital status.
Regards,
***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
56 Pitman Ave
Pitman, NJ 08071-1141
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.