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Find a Location

Penn Medicine Princeton Health has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Penn Medicine Princeton Health

      1 Plainsboro Rd Plainsboro, NJ 08536-1913

    • Penn Medicine Princeton Health

      741 Mt Lucas Rd Princeton, NJ 08540

    • Penn Medicine Princeton Health

      351 New Albany Road Moorestown, NJ 08057

    • Penn Medicine Princeton Health

      1460 Livingston Ave N Brunswick, NJ 08902-1873

    Business ProfileforPenn Medicine Princeton Health

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Penn Medicine Princeton Health has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Penn Medicine Princeton Health

        1 Plainsboro Rd Plainsboro, NJ 08536-1913

      • Penn Medicine Princeton Health

        741 Mt Lucas Rd Princeton, NJ 08540

      • Penn Medicine Princeton Health

        351 New Albany Road Moorestown, NJ 08057

      • Penn Medicine Princeton Health

        1460 Livingston Ave N Brunswick, NJ 08902-1873

      Location of This Business
      1 Plainsboro Rd, Plainsboro, NJ 08536-1913
      BBB File Opened:
      6/7/2012
      Alternate Business Name
      • Princeton House Behavioral Health
      • University Medical Center of Princeton
      Business Management
      • Ms. Geralyn Karpiscak RN, Director of Customer Service
      Contact Information

      Customer Contact

      • Ms. Geralyn Karpiscak RN, Director of Customer Service
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2024

      Complaint Details Unavailable

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      karen m

      1 star

      05/08/2024

      On the night of March 9th, a young woman found herself in a severe psychotic state under the care of Penn Medicine Princeton Health. At approximately 10:30 PM, the staff contacted ****, instructing him to pick up his daughter immediately or she would be released. They released her at midnight on a dangerous street in a psychotic state.Here's the email he wrote to Penn Medicine Princeton Health. No one will meet with him.My daughter was in severe psychosis with hallucinations, missing from family for a few days, and then was sent to your affiliated Hospital by Princeton police. She had a fall on the hospital premises when she ran away to the ********* area as she was scared in the new environment. Timidity is not uncommon for patients with psychosis. The manager of the emergency department forcefully released her at midnight (less than 12 hours after the police sent her) without any treatment for her psychosis and without covering her wound that was bleeding. The hospitals report implies that she was released to the outside without a family member.On the next day, my daughter was taken to another hospital by police and was subsequently treated at psychiatric hospitals for over 4 months.A few days after my daughter got forcefully released by your affiliated hospital, I wrote a complaint to the hospital demanding an investigation. The hospital came back with a report filled with lies. I sent my evidence to refute the lies, but the management, including the hospital's CEO, did nothing but stand by the lies. I then complained to the president of the University of Pennsylvania, which owns the hospital. Surprisingly, I only got a standardized reply without specific discussions on the incident. All replies, in essence, stood with the lies in the report. A year after the incident, I still feel so angry about the administrators who provided cover for the liar in the Hospital who can continue to make arbitrary bad decisions about patients.

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