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ComplaintsforMerchant Direct LLC
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Complaint Details
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Initial Complaint
03/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Merchant Direct bank continues to call me business mulitple times per week, even after I have asked them to stop calling me on mulitple occasions now. This business is continuing to call me in obvious violation of tcpa and ftc laws. I want this stopped, they obviously will not stop just by me asking. The next step will be for me to file a complaint with the appropriate state attorney's general.Business response
03/23/2022
We reviewed this complaint and cannot understand how our company can be calling this individual when due to the pandemic we were forced to temporarily shut down operations. Furthermore as we have said in the past we do not outbound dial to potential clientele. We have inbound calls from marketing, referrals and lead vendors when we are operating.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.