Business ProfileforA&D Appliance Service Corporation

About 3 years ago, we purchased a wall oven, combined microwave through Frigidaire. We have been having a problem with the oven part. When we are cooking and open the oven door, the timer keeps going off continuously. We call Frigidaire and they contacted A & D to come fix it. We pick mornings because my wife is ill, we are in our 70s so doctor ************ are made for the afternoon especially in the winter. The guy came out, said he needed to order a part. We made another appointment, they were supposed to be here in the AM, never showed up till 5. Never notified us, we cancelled an appointment, he came, put the part in and left. It started happening again. I called, made another appointment for the 12th, this past Monday, they never showed, I called, they said, it was fixed, I explained the situation again, made another appointment for the 15th AM, when they didnt show, I called. The girl at A & D, was going to have the assistant manager, ********************* us back. ****** called, said the guy called yesterday, which was the 14th and we were out at an appointment, I told the guy that the appointment was the following day and I was not home. All in February, yesterday the 15th, no show so when I spoke to the company, ****** insisted it was fixed and the appointment was the 14th, I explained that it was today the 15th. He called me an idiot that I didnt know what I was talking about, I repeated the problem and the scheduled appointment, also, he kept insisting it was a range, not an oven and wouldnt listen. He called us back and gave us a different address and number, I explained, that was not me, he wouldnt listen again. I think I know my address and number. What happened to the customer being right, he then called me an a****** and to find another company. I called Frigidaire and they are sending another company which we did schedule. We are not asking for the money back but to either fix it or tell Frigidaire, it needs to be replaced.