ComplaintsforMatchstick Literary
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Complaint Details
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Initial Complaint
02/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In 2019. ******************* with Matchstick Literary lied, cheated and manipulated me into hiring them as my publisher. They made mistakes in publishing all 3 books and it took them 8 months to correct the mistakes. That cost me a lot of money in sales. They have only paid me once for royalties and that is because I reported them to the BBB once before. I have been trying to contact them by phone and by text about issues that they need to correct with Amazon and they won't return my calls or messages. They claim to be a ** based company but they are from the *********** with a virtual office in ** to claim ** residency. That was a lie used to manipulate me into signing with them. They are supposed to pay royalties quarterly and in 4 years paid once and that was by PayPal because they couldn't mail a check from the ***********.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
331 Newman Springs Rd Ste 143 Fl 4
Red Bank, NJ 07701-6767
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.