ComplaintsforAllure Plastic Surgery Center
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/10/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
On Dec. 2, I had a minor procedure at Allure Plastic Surgery with Dr. ********************** The procedure was a failure on every level. 1) **************** failed to perform half the procedure I paid for 2) The half he managed to perform was completely botched. It's clearly visible he did not complete the procedure. I was examined by another doctor who said, "No way" it was treated. I came in with a minor issue I had a preference to fix; I left disfigured and worse than when I came in. I contacted ******************** office and waited days for a response. When I finally received a response from ****************, he very casually said make an appointment and "we'll get that fixed for you ." Well, "get that fixed" meant going through another procedure, another 2-week physical recovery, and six more weeks of no physical activity, which my profession requires. To add insult to injury, **************** insisted that I cover his costs for a second surgery (Approx $4000). So, he Was expected to get through a second procedure, recovery time, AND pay his expenses. In total, paying 40% more to correct his mistakes and carelessness. If I went to a restaurant and the chef botched the meal, they wouldn't say, "We'll **** you another meal, but only if you pay our food costs." When I asked about the areas he failed to treat, **************** replied, "I don't know." His treatment of me post-procedure has made this process even worse. It's humiliating to be ripped off by a physician I trusted. I'm seeking a resolution to this matter. I wanted a full refund, **************** offered a portion; I made a fair proposal to meet in the middle. He had not replied. I would honor my proposal to meet in the middle.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.