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Find a Location

ADP, Inc. has 134 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ADP, Inc.

      1 ADP Blvd Roseland, NJ 07068-1728

      BBB Accredited Business
    • ADP

      9705 Loiret Blvd Lenexa, KS 66219-2409

    • ADP

      330 E Kilbourn Ave Milwaukee, WI 53202-3170

    • ADP

      15 Brendan Way Ste 110 Greenville, SC 29615-3562

    • ADP

      1 Penn Plz Fl 23 New York, NY 10119-2399

    Business ProfileforADP, Inc.

    Payroll Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 298 Customer Reviews

    Customer Complaints

    1,037 complaints closed in last 3 years

    393 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/27/2017

    Years in Business: 75

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    ADP, Inc. has 134 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ADP, Inc.

        1 ADP Blvd Roseland, NJ 07068-1728

        BBB Accredited Business
      • ADP

        9705 Loiret Blvd Lenexa, KS 66219-2409

      • ADP

        330 E Kilbourn Ave Milwaukee, WI 53202-3170

      • ADP

        15 Brendan Way Ste 110 Greenville, SC 29615-3562

      • ADP

        1 Penn Plz Fl 23 New York, NY 10119-2399

      Headquarters
      1 ADP Blvd, Roseland, NJ 07068-1728
      BBB File Opened:
      1/17/2003
      Years in Business:
      75
      Business Started:
      6/1/1949
      Business Incorporated:
      6/28/1961
      Accredited Since:
      6/27/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • ADP Automatic Data Processing
      • ADP TotalSource
      • Wisely by ADP
      • ADP Small Business Services
      • ADP Major Account and Small Business Svcs, Client Service Ctr
      • ADP Retirement Services
      • ADP Insurance Services
      • ADP Benefits
      • WorkMarket
      Business Management
      • Mr. Rick Parr, Senior Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      1,037 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/04/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I have three payroll accounts with ADP, all of which have consistently been in good standing. However, when I recently went out of the country with limited access to service, I was unable to approve the bank transfer, resulting in the account being locked. Despite never having had a returned payment, I found it extremely frustrating when ADP failed to follow up on my requests to speak with a supervisor after the account was locked. I spent four consecutive days trying to get in touch with someone and faced disappointing customer service. Although I was assured that payroll would be processed and my employees and contractors would be paid on time, this did not happen as promised. I even spent four more hours on the phone trying to sort this out, only to be told that I now have to run payroll five days in advance. This experience was especially frustrating considering I have never had a returned payment in over 10 years with any of my accounts.
      Read More

      Customer Reviews

      298 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Crystal S

      1 star

      08/06/2024

      Wisely has had my card locked for days!!! I have called n called n got NO help. I have done the verification and everything still can't get to my money!!!! DO NOT USE ******, they do Nothing for you but take your money. Customer ********************** is rude and wants to talk over you then they talk so fast you can't understand what they are saying

      ADP, Inc. Response

      08/08/2024

      Hello *******, records indicate you have been able to access your funds and a specialist reached out if anything further was needed but was unable to speak to you nor leave a voicemail. Should you require any assistance please do not hesitate to reach out. Thank you, **************** Service Specialist

      Local BBB

      BBB Serving New Jersey

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