14 Customer Reviews
Review from Kat F
1 star07/01/2024
My box wasnt delivered due to damage and the company never notified me. Found out on my own. They charged me for the replacement box. Didnt answer my emails about canceling the membership. Super shady! Their business should be looked at closely.Review from Pamela F
1 star06/05/2024
I was missing an item from the very first box and they refused to replace it . I am shocked at how they run their business and cancelled my subscription . I think they are more interested in taking peoples money . They have unethical business practices and i cannot recommend them to anyone . They are not honest . AVOID AT ALL COST!Review from Jazz B
1 star01/20/2024
I wanted to try this out but after reading the reviews, maybe not!I might as well go to World ************** ****** and create my own international Yum box. Much cheaper!Review from Ashley G
1 star08/16/2023
Beware! I asked to have it canceled and they never canceled it and then charged me for another whole year again. BewareReview from Taryn C
5 stars04/12/2023
I told my husband I wanted a subscription for my birthday in 2019 and we loved it so much we had it until December 2022. The only reason we stopped was because my husband had to start working out of town for long periods and the boys won't do them without him. We love them. It's an easy way to engage my kids in a geography ******* have them try new and different things, and to have them unplug and spend an hour without distraction. I never had a missing order, never had a delivery issue, and even if we didn't like the taste of something we still had a blast seeing everyone's reactions. I fully intend to renew my subscription in the summer when my husband's job will no longer require travel.Review from Cindy B
1 star03/03/2023
I ordered boxes for Christmas gift. Did not receive products. I have tried calling, email, sent messages. They do not respond. They take your money, without sending products. Never use this company.Review from Linda M
1 star01/06/2023
BUYER BEWARE. I ordered a 3 months subscription as a Christmas Gift 2022. First box said it shipped 12/12/22. I have tried to call the number on this site, and left voicemails without a return call. My multiple emails have gone unanswered as has my ******** message reach out. The first package still has not arrived to the recipient. Per the other positive reviews, that is wonderful it worked out for you. I would totally accept a shipping error, but this company is not getting back to the other negative reviews/non receipt of orders and that is unacceptable as a business. I don't even want to give this company 1 star, they don't deserve that. ZERO STARS is my review officially.Review from Stephanie H.
1 star12/28/2022
Buyer beware. Ordered a box as a Christmas gift and it was supposed to be here before Christmas. I reached out numerous times via email and ******** messenger asking for a tracking status with zero reply at all. They charged my card without sending me the product. **************** is non existent. ****** learned, I will check with BBB before purchasing from companies moving forwardReview from Anne F
5 stars12/15/2022
Just to counter all of the bad reviews, I've had no problems. I had a year subscription box and all items were fine. I once ordered extras from the yum box, and it wasn't shipped properly (a heavy item was packed with bags of chips). The chips bags opened and some of the other items were opened and ruined. I emailed with my issue and they sent replacements with no problems.Review from Miles H
1 star09/12/2022
I have been a faithful subscriber to Universal Yums since 2018, and thoroughly enjoyed the boxes... until everything came crashing down. My payment method expired, so I needed to update it. But the website gave me an error when I tried to attach the new payment method to my subscription. I filled out the support form. No response. I sent an email to the support email. No response. I called the support phone. No response. Then they cancelled my subscription. I finally managed to contact them on ********* where they're telling me they didn't receive anything, their website is perfect, and they won't do anything to help. I can't remember the last time I had such terrible customer support, but none of this is the least bit acceptable.
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