Business ProfileforThe Children's Place Retail Stores, Inc.

I closed my account I had with this retailer because they began to price gouge. I had this account well over five years and was never late or missed a payment. My payment was due on the 10th that was paid on the 10th but after 5pm. I was charged a $35 late fee which prompted me to close the account. I paid the statement balance at the time of $118.97 by check **** in 5/2024. A total of $197.60 (APR of 31.24%) was paid to-date for merchandise of $82.74. This is excessive to charge a loyal customer of so many year. Lastly, my balance was paid in full according to their own statement and are harassing me now for $119.00 plus interest of $16.37. I ask why? I paid in full via ****. This payment sent last month, but they have just deposited the payment a whole month later and is saying to me it is my fault that they decided to hold the check for a whole additional month. How is that my fault? It seems unlawful and a horrible way to treat a loyal customer. It is precisely why I have closed the account, but are being harassed unnecessarily. I am requested a thorough investigation into this matter. I have already over paid the original balance. Yet, I am being harassed for even more. They are out of control and needs to be stopped before this issue damage my good credit. Thank you and God bless.