Business ProfileforAbsolute Pool And Landscape

Hired to open my above ground 23 foot pool. 4/7/23 Paid $100 DEPOSIT 5/11/23 Company told me I needed to do "Green ** Clean" instead $799 + $52.93 tax less $100 deposit for $741.93 PAID Green to Clean charge for backwash hose $45 PAID **Green to Clean did NOT work as advertised. Basically I paid $800 for nothing. They didn't offer a refund. Instead they complained how busy they were and how this was costing them money too. They had a huge piece of equipment on my deck for about 3 weeks. Company then said to drain half the pool, and fill it up with my own water. I did so. It still was unswimmable. Company then said to drain the entire pool, then fill it up with my own water. They assured me they would pay for my water bill for this time.Meanwhile, I asked for sand filter replacement. *********** 6.6.23 $426.50 NOT YET PAID.Drained pool, filled it up. Owner of company told me to "just send the water bill over to them and of course they'd pay."I waited until i got the water bill, then texted them but they didn't see texts apparently. So I emailed the water bill.Instead of paying they named an arbitrary number, less than half of the water bill.I said that was not what they promised.They then CALLED MY WATER COMPANY to ask what I paid on average per month! I have only lived in the house since April, 2023. The company claimed I paid $100/month (untrue).Here is their email:"After reviewing your pool gallons... At the rate you're charged for water of $0.77/100 gallons, that comes out to $161.70.So instead of $131.66, we will take off $161.70 from that invoice. American Water informed us that you're using roughly $100 per month in water, so it stands to reason that the remaining $100.00 of the $267.76 would be every day usage (showers, dishwasher, sprinkler, toilet, etc.), not what was used to fill the pool. "I would like them to pay my water bill *as they promised.* The entire thing has been a disaster. Green to Clean was $800 and didn't work!