ComplaintsforBrigalias
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I would never recommend this a wedding Venue to anyone. On 11/12/21 we had my daughters there after rescheduling twice. Im still in shock and extremely mad that they served our 210 guest cold entrees. The filet was like rubber,couldnt cut it (my meatballs are bigger than that) the bacon wrapped around the filet was not completely uncooked and fatty. Everyone complained. I was so embarrassed. No one ate it! As the mother of the bride they skipped over me because I wasnt at the table when they served the dry salad. I was at Table #1 the head table. The owner **** did nothing about it. Disgraceful!!! The sweet table they provided was left over sliced cakes & dessert from the wedding in the next room, that started before ours! My vendors even commented to me on how horrible it was and said they never saw the dessert room that way from other weddings they did there. The only thing they have going for them are the beautiful grounds, the food was terrible!!I Im waiting for a return call from the owner from last Monday 11/15/2021. I want the cameras at this venue viewed for sanitary reasons, as I was informed the salads were stacked high on top of each other, there should be 10 per tray. Staff had masks on but pulled off their chins. Over 30 guests from the reception now have Covid-19, so my next complaint is to the Center for Disease Control and Prevention.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.