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ComplaintsforB&B Landscaping Inc.
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back in May 2023, I hired B&B landscaping Inc. to remove the grass in my backyard, grade the area and replace with sod. The job took the entire day and all in all I was happy with the results. The ******* told me to water the lawn twice daily, which I did. I noticed that the last section they laid down at the end of the day, which was going around the outskirts of my patio did not take and died immediately. I contacted B&B on May 30th asking if they had any kind of guarantee and I was told by ******* in the office that *****, the owner said he would have someone come out and replace those strips which died and I provided them with photos. I have now have contacted them four times throughout the summer to replace the strips that they promised to replace and no one has ever come out. My dogs are now starting to make a track around my patio because there is nothing but dirt where the grass died, and it looks awful. Since they repeatedly told me someone would come out to replace the grass. I think Ive been very patient waiting over three months for someone to come and no one has showed. I also explain to ******* that I lock my back gate because of ******** so she would have to give me a date and time when they were coming so I could unlock the gate. I dont think its unreasonable that after spending $2855.42. I would like the grass replaced.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.