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          Find a Location

          Atlantic Federal Credit Union has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAtlantic Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            2 Edison Pl

            Springfield, NJ 07081-1310

            Visit Website
            (908) 245-1750

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Overview

            Credit Union

            Business Details

            This is a multi-location business.

            Find a Location

            Atlantic Federal Credit Union has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2 Edison Pl, Springfield, NJ 07081-1310
              BBB File Opened:
              7/23/2013
              Business Management
              • Mr. Jason Reed, COO
              Contact Information

              Customer Contact

              • Mr. Jason Reed, COO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/18/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On April 13, 2023 the 'The Atlantic Federal Credit Union' sent out an email to it's customers that indicated they were upgrading their *********************** Systems, which began on Thursday April 13, 2023 and was to be completed by Monday, April 17, 2023.They indicated they're online banking systems would be unavailable beginning April 14, 2023. Here is there website as well; **************************'ve been unable to reach anyone at 'The Atlantic Federal Credit Union' since Monday April 17, 2023. I've been trying to call them since 9am (ET). And as of Tuesday April 18, 2023 (11:00am - ET) I've still not reached anyone as of this complaint. At this time I am UNABLE to access my account information or do any ONLINE BANKING as it pertains to this company. They only have one main number which is; ************ and no one is answering for the past two (2) days. I'm concerned about the security of any monies I've invested/deposited with this company. Bottom line is there is NOT 1 person I can reach within this Credit Union for the past 2 days. No updates on their website as well regarding any issues they may be having. Resolution I'm seeking is foremost that they are still in business and secondly that I gain immediate access to my banking information so I can pay my bills.
              Read 7 More Complaints

              Customer Reviews

              2 Customer Reviews

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              Most Recent Customer Review

              Glenda E

              05/09/2023

              I have been a customer of ******************************************************************** in Union ** over 15years never had money taken out of my account until now 40 dollars and 70 dollars for transferring MY money or going to ATM. . 2ND complaint they updated phone online service in April **** I've had to go there three times because my phone will not let me go on to my account I had to leave work 3 times which cost me money. Today I went to get this matter resolved again it was a waste of time she said They will call me tomorrow. 3rd complaint While I was there the Manger ***************************** who is rude with me all the time turned the lights off while the person was helping me .I'm fed up with the service I'm receiving it resulting me to leave the Bank and go to ******** Where I can be treated like a customer.
              Read 1 More Customer Review

              Local BBB

              BBB Serving New Jersey

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