ComplaintsforJewish Standard
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Complaint Details
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Initial Complaint
02/09/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Upon moving into our new house, we tried to cancel the mailing from the previous owners who had a subscription to this publication. After a year of trying via numerous phone calls and emails, we are still receiving this publication. Any attempt to have the company stop mailing this to us has failed creating uncessary waste and artifically pumping up their circulation numbers. We do not pay for this and we do not want it.Business response
02/28/2024
Hello
I'm sorry for the confusion but I'm told by our circulation representative the the newspaper delivery has stopped.
I'm responding late as BBB sent your letter to our wrong address. We moved years ago.
OLD
********************** **********, ** 07661
NEW
PO Box 2128 *******, ** 07666
Sincerely,
*****************
Initial Complaint
01/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The Jewish Standard is a weekly newspaper for the Jewish community in Northern **. I was added to their circulation when I joined a local synagogue. Since I did not sign up myself, I am no longer a member of that synagogue, and I don't read the publication, I would like to be removed. The only way to contact them is to call. I have called 5 times over the past 4 months to ask to be removed and have not been removed. No one ever answers so I am forced to leave a message. I actually went to the local address listed as a return address on the publication and there was no trace of the business at at that address. I used to work in media and know what they are doing is not legal. Pumping up their circ numbers without giving subscribers a way to opt out is not legal. The resolution is for me to be removed and for someone at that paper to let me know it was completed. Thanks
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.