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ComplaintsforHalloween House
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Complaint Details
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Initial Complaint
10/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
we purchased tickets for halloween house the tickets are for oct 15th 12pm @ ocean county mall. today we went there and there was nothing there just a paper on the glass that said halloween house coming soon. we are seniors and i feel we were misled totally as this corporation sold us tickets when they werent even there! we were charged 55 dollars! and i filled out a message on their website and i got another message that said to see them in person at the ocean county mall which we left about 2 hours ago and they werent there! what i want is an immediate refund of my 55 dollars. i am so disgusted we were looking forward to this only to find out when we got there there was no Halloween house opened at all. i got an email from them saying they had setbacks but the bottom line they took my money knowing they couldnt open. they suggested that we go to another place to visit which is too far away and why should we? we paid for Ocean Mall. and i made it known to them i wanted a full refund of my money. thank you and i hope that you can resolve this problem. ********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.