Business ProfileforDr. Peppers Flooring

I ordered flooring for my kitchen over the summer from Doctor Peppers. It was back-ordered until September which wasnt a problem. At the time we agreed on the cost for the new flooring, removal of the existing flooring, and installation of the new flooring. The team came to my house on 9/26 to do the install. Due to some miscommunication my dog was able to escape out the front door while the workers left it open, but it was a mistake and they were able to help get her back in the house. We had agreed to take up 2 layers of vinyl flooring and 2 layers of plywood leaving the original flooring in tact underneath. During the removal, the workers notified me that the original flooring was damaged during removal of the above layers and needed to come up entirely. I was informed it would be at additional cost but the owner agreed to cover the costs since it wasnt part of our original agreement. During the work I heard a couple of crashes, but the workers didnt alert me to anything so it seemed everything was fine. After they left I discovered 2 expensive antique glass dishes in the neighboring room had fallen off a shelf and broken. One dish remained on a table and the other had been hastily cleaned up, but a piece piece was swept underneath the table and a large area of glass shards remained. Nobody alerted me to the accident happening and instead attempted to cover it up.Additionally the workers had windows open while they worked but took no other precautions to contain the dust and debris. They cleaned up the floor where they worked, but without using the proper protection (plastic), equipment, or vacuum attachments, the house is covered in dust. The owner refused to send out a cleaning crew to clean up after their work when I brought it to his attention. Speaking with a local cleaning company, a construction cleaning would cost $250. There are also pieces of the flooring that have visible defects and were not approved to install.