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Find a Location

HobbyTown has 1 locations, listed below.

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    • HobbyTown

      1256 Indian Head Rd Ste 29 Toms River, NJ 08755-4090

    Business ProfileforHobbyTown

    Retail Hobby Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    1256 Indian Head Rd Ste 29, Toms River, NJ 08755-4090
    BBB File Opened:
    11/28/2023
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Joanne S.

    1 star

    11/27/2023

    This store location had a female worker that falsely accused my son and his friends of stealing a product. She called the police as one of the boys purchased three plastic toys for $18 with their fathers credit card. Said if we dont go down there and pay for the missing product $2.80 she would press charges. This is the first time the kids had ever been in that store as we live 20 Minutes away and have never been there. My husband drove back to the now closed store and asked to view video. They never saw the boys take anything. Then she claimed they damaged a product so my husband paid $2.45 plus tax for the product they claimed they damaged which again you do not see them damage anything on the video. The sales tag was off the product and one of the boys placed the tag down on a shelf. I now own the product which is a rubber finger puppet that has a hole that the manufacturer made to put the tag in. I have photos of the product and the tag and I even put the tag back onto the product through the hole that was made specifically for the tag to fit! They lied about our children doing anything wrong and my husband viewed the entire video. We will never be back in this store ever again as they falsely accused good kids for stealing something to then changing it to damaging something which looks like was done by the manufacturer and not the actual kid. If it was the kid that yanked it out, the product would have been cut through the seam. But there is no way a person could make a clean hole in the product that the tag could then be put back into with ease and remain attached to it. We will never be back due to this horrible employee. I would give this no stars but the site makes me put one.

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