ComplaintsforAroma Vapes
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Complaint Details
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Initial Complaint
02/18/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a vape unit, never delivered, never refunded money.Hello ******, The reason I am reaching out to you is because your order was approved for shipping however the ************* 2 sold out before your order could dispatch.I sincerely apologize.More ************* 2 are expected in 1-2weeks We have made sure one is reserved for you and will automatically ship when *********** arrives.Please call or chat to let us know if you wish to make any changes to the order. We are available Monday - Friday from 10:00am - 5:00pm Eastern time and are always happy to help.If we do not hear from you by the time our restock shipment arrives, we will continue to process and ship your order at that time.AromaVapes.com ************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.