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Find a Location

The Other Side Tribe Boutique has 1 locations, listed below.

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    Business ProfileforThe Other Side Tribe Boutique

    Womens Clothing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1187 Washington St Ste 4, Toms River, NJ 08753-6879
    BBB File Opened:
    6/24/2019

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was informed about a incorrect return policy. When I went to return clothing. The person suggested I get store credit which I accepted for the returned item. Then the store went online only and have been trying to contact them to see how I can spend my credit in their store and I've gotten no responses. I would like to have either the items credited to my credit card or an exchange for some other items that I can purchase for the $90 I spent at their store. I have been trying to get in contact with them for a few months, maybe even over a year.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jackie T

    1 star

    12/01/2022

    I loved this boutique and the girls but if you arent apart of their Vibe tribe then you are totally disrespected and treated like a nobody . Vibe has priority to return and item or to get an email answered or to resolve any problem at all . They dont answer emails on weekends , you cant ask about an order or any other problem on the **** and no phone number is given to discuss any issue . Ive waited 3 months for items and if I hadnt pressed the matter I feel like I wouldnt have gotten it . They claim to be a multi million dollar company but are so unprofessional! To be so rude to your customers who are putting money in your pocket and trying to support you is unimaginable to me . For the ***** of **** selling you would think you would know how to run a business and ALL your customers are priority not just the ones who are paying monthly for special treatment ! I have been ignored , talkin down to, laughed at . All for what ? Because I have a question about an order or concerned Ive lost my hard earned money that *** spent at your business ? I shop a lot of other online boutiques and have never been treated like this from any of them , never a problem . But this one doesnt deserve my hard earned money any longer . Save yourself from this company and shop elsewhere , I for one will enjoy seeing her business fail ! Do better or get out of the business .

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