ComplaintsforCure Insurance Arena
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Complaint Details
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Initial Complaint
04/30/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We have a mutual customer that has a total loss claim neither the customer nor finance company ( **** ******* ** *******) can get ahold of anyone to resolve our payment issue. Several contact attempts have been via phone and email. Date of initial contact 02/05/2024.Initial Complaint
02/13/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unresolved
1.16.23 spent $172.80 on Hot wheel Monster truck tix and pre show (additional ticket 2meet drivers.) tickets were today The pre-show party started at 10a til 11:15a. My family and I arrived at 9:45a Upon checking us in, they scanned our pre-show party ticket and show ticket (which was 12p-2pm). I did not bring my ear protection into the venue bc I asked a worker if the trucks will be revving their engines and he said no. I asked can I leave after the party and before the show to get my ear protection, he said yes. After we had a great time at the preshow party, we went towards the exit to leave. It was approximately 10:35am. The lady in the office asked me where I am going and I told her that I have an hour before the show. I needs my ear protection for my hearing loss/vestibular issues and my kids meds, my husbands special foods bc he is diabetic and has celiac disease. She told me I could not leave or I will be charged again. She got a manager who told me she would allow me to go get the meds/ear protection fast and hold me family hostage bc they werent allowed in again. I read the emails from the venue multiple times, and it did not say anything about not being able to leave the venue between the two events. I told her that and she pointed to a sign that said no reentry. I didnt plan to reenter. I had 2 diffrnt tickets with an hr in between. Who is she to tell me that I cant give my kids their meds in the privacy of our car. She was so rude and even said that I wont be allowed in and a cop will be there. I told her Im a paying customer and you cant hold me hostage to stay and buy lunch. She said we are a business. No where in the confirmation emails did it warn me of this horrible policy to hassle and degrade me (tried to make me feel like I cant read the signs in front of my family). The manager, *****, wasted 25 min. I begged her to allow us to reenter. She allowed me to reenter but it was a terrible struggle and caused me to have much anxiety.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.