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Find a Location

Honda of Turnersville has 1 locations, listed below.

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    Business ProfileforHonda of Turnersville

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3400 Route 42, Turnersville, NJ 08012-1775
    BBB File Opened:
    1/16/2012
    Years in Business:
    32
    Business Started:
    12/2/1991
    Business Started Locally:
    12/2/1991
    Business Incorporated:
    12/15/1997
    Type of Entity:
    Corporation
    Business Management
    • Min Chin, General Manager
    Contact Information

    Customer Contact

    • Min Chin, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/09/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Experience was absolutely terrible and i would not recommend this dealership to anyone.I purchased a 2016 GMC terrain on 11/08/2021. The very next day driving the vehicle i noticed the tires air pressure light would not go off. Me and my husband filled all tires to full capacity still the sensor did not go off. Secondly, there was a distinct rattling when you step on the brakes, and thirdly when i would charge my phone the cars navigation system would begin accessing my phones storage and the car would begin playing my cells recordings aloud also it would begin reading aloud a gps system that was not activated. I took the vehicle back to Honda the very next day after I purchased it, though they did eventually fix one issue (tire pressure lights)The other two still remained. The car eventually stopped working in mid traffic on day three after the purchase of this vehicle. Me and 2 daughters ubered home and the car was towed back to the dealership at 7pm that night. I told the dealership that night i no longer wanted the car it had to many issues. i was told by sales that i could not return the vehicle as i would loose car value or something like that. The dealership kept the car for 2 days in which i had to call to request a loaner as i was to marry in 1 week and had lots of running around to do prior. Day 3/4 i received a call stating the car was fixed along with an apology for the inconvenience.I picked up the car yet the cars other 2 issues still remained. Very concerned I then spoke to a sales/or service manager at the dealership and expressed how i was not happy w/ the purchase and wanted the vehicle looked at. I was reassured that they would take care of it after i returned from honeymoon. "To focus on my wedding that would be happening that wk." Marriage/honeymoon is over. I have called 2 times requesting a call back from sales mgr.Has not happened. i also called to ask if my plates could be mailed/was told no- i lived to close. Wedding month was truly sad.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Luis B G

    1 star

    04/29/2022

    On 4/23/22 tried to purchase my lease 2019 Honda Accord at this dealer since Honda of America makes you go to a dealer to do so. They tried to charge me $999.00 inspection fee in order to purchase my own leave car. I called America Honda and was told no such thing is required. When I asked to dealer to explain why the charge they told me its a muck in order for me to buy the car and this being not true. The dealer is the worst Ive seen and been a owner of at least 10 Hondas and Acura in the last 10 yrs was taking back by this.

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