ComplaintsforIdeal Driving School, Inc
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Complaint Details
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Initial Complaint
12/08/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
About a year ago I started to take a class to get my commercial drivings license and I paid a down payment of $2,000 in cash and the total of the class would have been $4,000. Since then I had a lot of issues getting my license. For starters I have continuous issues with the dmv with my id and social security card constantly being a problem. My passport was needed for verification at the dmv and I had to re order a new passport twice because the first time the middle name was not corrected. In total it took over 6 months to get resolved. Now the last issue is my social security card for verification at the dmv. I tried to explain my issue with the company but they will not issue a refund, not even partial.Business response
12/18/2023
All CDL contracts expire 6 months after registration, in cases like his we extend the expiration of the contract, he can come back to resume training when he straightens his situation.
Thank you
Initial Complaint
07/19/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Paid in Full for truck driving lessons and to take road test with driving schools truck. Three times went to motor vehicle and they failed the truck driving school vehicle for not being safe for road. Driving school failed to fix vehicles, failed to return money in full or provide extra lessons to close gap of missing time.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.