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Find a Location

Maplecrest Ford Lincoln has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMaplecrest Ford Lincoln

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/27/2016

    Years in Business: 61

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers new, Certified Pre-Owned and pre-owned cars, trucks and commercial truck sales.This business services and repairs most makes and models of vehicles.

    Products & Services

    Maplecrest Ford Lincoln of Union sells pre-owned vehicles in various makes and models.

    Business Details

    Location of This Business
    2800 Springfield Ave, Vauxhall, NJ 07088-1041
    BBB File Opened:
    7/29/2003
    Years in Business:
    61
    Business Started:
    6/12/1963
    Business Incorporated:
    12/23/1974
    Accredited Since:
    12/27/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 8302073 for this business, issued by State Department of Banking & Insurance

    These agencies may include:

    State Department of Banking & Insurance

    20 West State Street, CN-040

    Trenton NJ 08625

    (609) 292-7272

    http://www.state.nj.us/dobi/index.html

    Type of Entity:
    Corporation
    Alternate Business Name
    • Maplecrest Ford Lincoln of Union
    • Maplecrest Lincoln
    • Maplecrest Ford of Union
    Business Management
    • Mr. Stephen Giordano, President
    Contact Information

    Principal

    • Mr. Stephen Giordano, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I originally brought my car under warranty to be fixed they diagnosed it as the cam shaft fasers and it wasnt properly fixed and I have had to bring it back atleast 4 times to have it serviced for the same reason and they are still not fixing it Ive lost money because I use my vehicle for my business and theres no compensation I have had to it for loaners and rentals while they have had my vehicle for up to 3 months at one time I was just driving this morning and it cut off twice while driving on the turnpike in the middle of morning traffic I am asking for this to be finally fixed or considered a lemon and replaced because this has been too much and reimbursements for loaners and missed income due to my vehicle being in the shop and not being accessible and operable Ive even paid for second opinions at other does dealerships to confirm that they are not fixing the issue and they still keep sending my family and I back on the road in u safe conditions. My vehicle was immediately brought in less than a week later and I was still in warranty and they still didnt fix the issue there was even a recall and I wasnt informed that there was a recall after the warranty expired to extend the warranty and now we are here I want goes to reimburse all payments made even my last payment to them to pay for something that should have been already done and they are still not rectifying the situation and it has affected my family and business greatly for years please contact me immediately I called **** again today to bring the car in with no loaner so I have to now pay for a rental again and the last time I paid for a rental and was promised to be reimbursed for out of pocket cost I wasnt because they said the car I rented wasnt a **** vehicle but it was a Lincoln Cadillac truck and they still didnt reimburse me because they said the loaners werent available so I had to rent what was available and I paid out of pocket with no reimbursement I can be reached **********
    Read More

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Theresa F

    1 star

    02/02/2024

    No good for service my car went in for diagnostic test 7am my car got released 430p and my car was knocking underneath .I didnt give my car to them like that

    Local BBB

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